Delivery

UK Gift Delivery	£6.99 for UK mainland delivery address	We try to deliver all UK mainland Gifts on a NEXT WORKING DAY basis as standard, (SATURDAY delivery optional, see below) for gift orders placed before 4.00pm weekdays (Mon-Fri). If you are late, please phone your gift order through, we will always do our utmost to help and may still be able to send it out. Please note: Allow 48-72 hrs for delivery into Scottish Highlands & Islands, also Saturday AM are not available for certain postcodes in Scottish Highlands & Islands, please call our head office for further details £17.50 Saturday AM Delivery Charge £15.99 premium for delivery before 12:00AM.
Northern Ireland Gift Delivery	£12.50 per delivery address	Orders being shipped to Northern Ireland are classified as offshore and as such carry a slight premium delivery charge. Service is 1-2 days depending on crossing times.
Channel Island (Jersey, Guernsey) & Isle of Man, Gift Delivery	£24.99 per delivery address	Gift orders shipped to Channel Islands and the Isle of Man are classified as offshore and as such carry a premium delivery charge. Service is still next working day basis but in the case of the Channel Islands Customs Declaration and Procedures still need to be followed which can result in the delivery running over to 2 days.
European Gift Delivery	£29.99 on AVERAGE per item	European Gift orders may take up to 10 days but 3-5 days is normal.
International Gift Delivery	£39.99 on AVERAGE per item.	International orders may take up to 14 days but 6-8 days is normal.

Important Gift Delivery Information

All Gift Deliveries will require to be signed for on receipt. APC/UPS Next working day is normally between 08.30am - 18.00pm hrs Monday - Friday and 08.00 - 12.00 on a Saturday AM delivery.
If no-one is available to receive the gift, a calling card will be left or alternatively goods will be left with a neighbour. Flowers, Fruit Baskets & certain food Hampers/Baskets may be left SAFE due to their perishable nature. Please call us for further details.
Gift orders including flowers or roses have to be prepared by our florist, so next day delivery is not always possible. (Mon-Thurs) (Friday for delivery on Saturday at a premium of Saturday delivery at £17.50) We do not carry out Sunday deliveries.
Gift orders placed late Friday (after 4.00pm) and over the weekend Saturday & Sunday will be processed on the following Monday for Tuesday delivery.(Next working day)
If you wish your gift to arrive on a specific day, please make this clear to us by selecting the date at check out, or phone us on 0845 0660 444 or +44(0)1388 710011 for International callers. We will do our very best to deliver as specified.
All Gift consignments are insured for damage or loss in transit but we are not insured if for whatever reason the customs dept of the destination country decide for whatever reason to impound the goods.(More relevant to Worldwide long-haul destinations). We cannot be held liable for any loss including consequential loss if a gift does not arrive on a specific date and/or time.
We cannot be held liable if, through no fault of our own or our couriers, we are unable to deliver your gift on a specific date and/or time. We are not responsible for the reliability or otherwise of the overseas postal/courier services. We are not liable for the payment of import or export duties, if goods are impounded by the Authorities of the country to which you are sending, payment of those duties are your's or the recipients responsibility.

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